POSITION TITLE: Financial Advisor
LOCATION: Luxemburg Main Branch
REPORTS TO: Senior Vice President of Financial Services
POSITION SUMMARY: Sell investment and insurance services to clients and provides assistance to other investment representatives on sales ideas and training. Develop and maintain the highest standards of customer service with both bank employees and bank customers.
Principal Responsibilities and Duties:
1. Conducts Investment and Insurance Sales
A. Make initial contact of potential clients through phone, mail, workshops and set appointments.
B. Interview potential clients assessing investment and insurance needs.
C. Provide suggestions of products, course of action and provides client with relevant information.
D. Write up sales based on suggestions, complete application, collect payment, directing information to office manager for processing and tracking.
E. Follow up with periodic review of accounts, ensuring that adequate customer service is provided by informing customer of current market trends and recommending investment and insurance strategies.
F. Support administrative office personnel.
2. Promote Business Development
A. Support company's goals and objectives, assists branches in obtaining new relationships.
B. Assist and support in the implementation of all marketing and sales strategies designed to maximize growth and profitability.
C. Cross sell and refers a full range of investment and banking services to present and potential customers.
D. Support and assist in the implementation of all bank marketing and sales strategies designed to maximize growth and profitability.
E. Keep informed on changes within our market, recommending market opportunities for growth and development.
Additional Duties and Responsibilites:
1. Keeps abreast of key economic data and regulatory changes which may impact the financial performance of the Bank.
2. Maintains up-to-date job knowledge through professional reading and affiliation with appropriate industry organizations.
3. Performs other duties as may be necessary to fulfill the responsibilities of this position.
Work Relationships and Scope: Reports directly to Senior Vice President of Financial Services. Has regular contact with all personnel. Has contact with vendors, consultants, regulators, government agencies and other outside parties. Has access to highly confidential customer, financial and general Bank/RJD information. Has certain security, lock up and oversight responsibilities.
Measures of Performance: Quality, accuracy, reliability, friendliness, thoroughness and timeliness of services provided to customers and co-workers; accessible and responsive to the needs and concerns of management and employees; soundness of business decisions made regarding financial and information systems issues, etc.; effectiveness of communications and development of good working relationships with management and employees; professional demeanor portraying a proper image of the Bank/RJD; maintain confidentiality of Bank/RJD, personnel, and customer information; participation in training and appropriate professional developments, maintenance of appropriate attendance record and punctuality; understanding of and adherence to Bank policies and procedures; professional work place appearance and conduct.
Knowlege, Skills, and Abilities Required: Business or finance degree and three to five year’s sales experience in insurance and securities or equivalent experience (five to seven years experience in insurance and securities. Series 7 & 63 and life and health insurance licenses required or ability to attain licensing in six months. Certified Financial Planner (CFP) and Registered Investment Advisor (RIA), is desired. Previous supervisor experience required. Ability to work with all levels within the organization and make appropriate recommendations. Ability to communicate effectively with people both internally and externally. Ability to manage multiple projects/tasks at one time; flexible; adaptable. Understanding of and concurrence with bank philosophy. Demonstrated ability to work harmoniously with all types of people. Demonstrated ability to obtain cooperation from others and build a sense of teamwork. Previous training and mentoring experience desired. Must be self-motivated, sales oriented, and possess excellent communication skills. Ability to prioritize and meet deadlines. Keyboard and computer knowledge required.
Competencies: Customer focus, presentation skills, selling, self development, business knowledge, priority setting, goal setting, and innovation.
Working Conditions: Work is performed largely in a pleasant office environment with minimal chance for personal injury. Prolonged sitting and intermittent mental and visual concentration. Hours worked are generally during normal business hours and average at least 40-45 hours a week. Some evening and weekend work will be required, with an expectation for a certain amount of community involvement. Travel to other offices and client locations are required. Occassional evenings and Saturday hours.
This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the supervisor. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
I acknowledge that this job description is neither an employment contract nor a legal document. I have received, read, and understand the expectations for the successful performance of this job.
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