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JOIN THE TEAM AT BANK OF LUXEMBURG
If you need any assistance seeking a job opportunity at Bank of Luxemburg, or if you need reasonable accommodation with the application process, please call 920-845-2345 to speak to someone in Human Resources or contact us at hr@bankoflux.com.

Equal Employment Opportunity/Affirmative Action Policy

Equal Employment Opportunity Is The Law Poster

EEO Is The Law Poster

Employment Opportunities:

       1. Full Time Commercial Loan Sales Officer – Luxemburg Main Branch

       2. Part Time Customer Service Associate – Sturgeon Branch

Employee Benefits

Below is a link to apply into Bank of Luxemburg’s general job posting. This link can be utilized at anytime whether there are no job openings and/or if you want to apply to the bank, but do not want to apply to any of our current job openings.
General Job Posting Link

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POSITION TITLE: Commercial Loan Sales Officer
LOCATION:
Luxemburg Main
REPORTS TO:
Chief Lending Officer

POSITION SUMMARY: Develops and maintains business relationships with new and existing commercial borrowers and deposit customers. Services a wide variety of businesses and individual loans, both secured and unsecured, many of which involve large amounts of money and/or important customers.

Principal Responsibilities and Duties:
1. Provides and Services Commercial Customers Loans Needs
      A.  Interviews applicants to develop information concerning their business, needs,             desired, abilities and earnings to determine whether a loan may be an acceptable risk.
      B.  Makes decisions on loans and terms within own lending limits, or makes             recommendations o significant loans to a supervisor.
      C.  Underwrites loans acceptable to loan policy guidelines.
      D.  Reviews closing documents and closes loan with customer.
      E.  Follows current loans to ensure complete conformity with terms and knowledge of             developing trends.
      F.  Provides advice and guidance to team members on commercial lending practices             and procedures.

2.  Promotes Business Development
      A.  Maintains positive relationships with bank staff and works with management to             help facilitate a total team concept.
      B.  Supports and assists in the implementation of all bank marketing and sales             strategies designed to maximize growth and profitability.
      C.  Meets with customers to discuss needs and recommends ways the bank can serve             their needs.
      D.  Cross-sells and refers a full range of banking services to present and potential             customers.
      E.  Calls on existing or potential customers to develop new business and to retain or             increase existing business.
      F.  Keeps informed on changes within our market, recommending market opportunities for             growth and development.

3.  Maintains Collections and Charge Off Accounts
      A.  Reviews delinquent reports and/or files to determine plan of action.
      B.  Executes plan of action-phone, letters with goal being to determine problem and             resolve.
      C.  Implements procedures designed to secure repayment of loans in accordance with             repayment plan.

Additional Duties and Responsibilites:
1. Keeps abreast of key economic data and regulatory changes which may impact the financial performance of the Bank.

2. Maintains up-to-date job knowledge through professional reading and affiliation with appropriate industry organizations.

3. Performs other duties as may be necessary to fulfill the responsibilities of this position.

Work Relationships and Scope: Reports to the Chief Lending Officer. Works very closely with other loan department personnel to ensure operational and financial requirements of the Bank are being met. Has occasional contact with all personnel and Board of Directors. Has limited contact with regulators, government agencies, CPA firm and other outside parties. Has access to highly confidential customer, financial and general Bank information. Has certain security, lock up and oversight responsibilities as an Officer of the Bank.

Measures of Performance: Quality, accuracy, reliability, friendliness, thoroughness and timeliness of services provided to customers and co-workers; ability to gain the trust and respect of other managers and employees; customer satisfaction with accuracy of their accounts; accessible and responsive to the needs and concerns of management and employees; soundness of business decisions regarding loan decisions and business practices; analyzes operational problems as they occur and determines solutions, ability to develop new policy and interpret established policies and procedures consistent with their intent, and determine when exceptions may be appropriate; ability to effectively resolve workplace conflicts; effectiveness of communications and development of good working relationships with management, employees and customers; professional demeanor portraying a proper image of the Bank; maintain confidentiality of Bank, personnel, and customer information; participation in training and appropriate professional developments, maintenance of appropriate attendance record and punctuality; understanding of and adherence to Bank policies and procedures; informing and marketing of additional Bank services through cross-selling; professional work place appearance and conduct.

Knowlege, Skills, and Abilities Required: Bachelors degree required. Three to five years lending experience required. Advanced training, knowledge and experience in commercial lending, strong time management, sales, business development, computer and analyzing financial statements required. Must be self-motivated, sales oriented and possess excellent communication skills.

Competencies: Approachability, customer focus, decision making skills, negotiating, and personal accountability.

Working Conditions: Work is generally performed in an office environment. Travel to other offices and customer locations as needed.

Employee Acknowledgement:
This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the supervisor. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.

I acknowledge that this job description is neither an employment contract nor a legal document. I have received, read, and understand the expectations for the successful performance of this job.

CLICK HERE FOR ONLINE APPLICATION

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POSITION TITLE: Customer Service Associate
LOCATION:
Sturgeon Branch
REPORTS TO:
Customer Service Supervisor

POSITION SUMMARY: Services the needs of the customers by greeting them appropriately, processing their transactions promptly and accurately, recognizing sales opportunities and referring business accordingly and thanking each customer by name.

Principal Responsibilities and Duties:
1. Processes Teller Transaction
      A.  Cashes customer checks.
      B.  Handles savings and checking deposits, withdrawals and transfers.
      C.  Process customer loan payments, utility payments and cash advance requests.
      D.  Issues personal money orders and cashiers checks.
      E.  Quotes values and redeems savings bonds.
      F.  Balances and verify cash drawer
      G.  Wrap coin and currency.
      H.  Assists with processing daily Imaging.
      I.  Maintains branch ATM machine (if applicable to branch).
      J.  Orders and sells postage stamps (if applicable).
      K.  Vault teller duties (if applicable).
      L.  Order checks and tickets for customer through internal and external vendors.
      M.  Identify and report potential fradulant customer activity.
      N.  Follow appropriate bank policies and procedures when completing transactions,             placing holds when necessary.

2.  Cross Sells Bank Services
      A.  Promotes and sells all accounts of the Bank including all retail, deposit, loan and             investment services.
      B.  Answers customer inquiries in regards to new and existing accounts.
      C.  Refers interested customers to appropriate departments.
      D.  Attends teller training and team sales meetings.

3.  Acts as a Receptionist
      A.  Answers incoming telephone calls and transfer to appropriate person.
      B. Greets customers, answer inquiries and direct them to the appropriate individual.

Additional Duties and Responsibilites:
1. Keeps abreast of key economic data and regulatory changes which may impact the financial performance of the Bank.

2. Maintains up-to-date job knowledge through professional reading and affiliation with appropriate industry organizations.

3. Performs other duties as may be necessary to fulfill the responsibilities of this position.

Work Relationships and Scope: Reports to the Customer Service Supervisor. Must maintain highly professional relationships with both internal and external customers. Has access to highly confidential customer financial and general Bank information. Is responsible for making any recommendations to supervisor concerning possible methods to improve department. Maintain deposit relationship with deposit and electronic support.

Measures of Performance: Accuracy, efficiency, productivity, reliability, friendliness and timeliness of services provided to customers and co-workers; ability to gain the trust and respect of other managers and employees; accessible and responsive to the needs and concerns of management and employees; informing and marketing of additional Bank services through cross-selling; professional demeanor portraying a proper image of the Bank; maintain confidentiality of Bank, personnel, and customer information; participation in training and appropriate professional developments, maintenance of appropriate attendance record and punctuality; understanding of and adherence to Banking regulations and policies and procedures; professional work place appearance and conduct.

Knowlege, Skills, and Abilities Required: Cash handling skills and previous customer service skills desired. Strong people skills required. Must be detail oriented, organized and able to handle multiple tasks. Able to handle confidential information and positively represent the company.

Competencies: Customer focus, approcability, organizing, technical skills, trust and respect, selling, and listening.

Working Conditions: Work is performed in an office environment. Position requires frequent travel to all bank locations to provide coverage in the teller line. Position requires prolonged standing, occasional light lifting and moving of department materials and equipment. Saturday rotation at a designated branch location.

Employee Acknowledgement:
This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the supervisor. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.

I acknowledge that this job description is neither an employment contract nor a legal document. I have received, read, and understand the expectations for the successful performance of this job.

CLICK HERE FOR ONLINE APPLICATION

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Full time employees are eligible for:
  • Paid Holidays
  • Sick/Personal Days
  • Vacation
  • Floating Holidays
  • Insurance Program including Health, Dental, Vision and Cancer
  • Voluntary Life Insurance
  • Company Provided Life Insurance and Long-Term Disability Insurance
  • Flexible Spending Account
  • Employee Assistance Program
  • Educational Assistance
  • 401K Retirement Plan with Company Match
  • Employee Stock Purchase Plan
  • Education Assistance
  • 401K Retirement Plan with Company Match
  • Employee Stock Purchase Plan
  • Employee Reward Program
  • Sales Incentive Program
  • Special Employee Rates on Loans and Savings Program
  • Employee Social Events
  • Discounted Bank Services

Part time employees are eligible for:

  • Vacation
  • Flexible Spending Account
  • Employee Assistance Program
  • 401K Retirement Plan with Company Match
  • Employee Stock Purchase Plan
  • Bonus Program
  • Special Employee Rates on Loans and Savings Program
  • Employee Social Events
  • Discounted Bank Services

Equal Opportunity Employer

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